TERMS AND CONDITIONS

  1. “Shop More, Save More”[“Promotion”] is organized by JOCOM MShopping Sdn Bhd (1119648-X). [ referred to as “The Organiser”].
  2. The Promotion is open to all JOCOM mobile application users and must be a permanent resident in Malaysia or a Malaysian citizen who has a valid identification document during the Promotion Period [“Member”].
  3. The Member must be 18 years old and above and also have a valid account with JOCOM MShopping Sdn Bhd during the Promotion Period until the redemption of Prizes.

  4. Promotion Period & Entry Criteria

  5. This Promotion will commence from 01 October 2020 to 31 March 2021 at 11:59 PM (Malaysian Time) ["Promotion Period"].
  6. JOCOM MShopping Sdn Bhd shall issue to the User a bill upon each purchase of the JOCOM Voucher.
  7. The main mode of payment for the Vouchers and/or any related fees shall be via Debit/Credit / Touch N Go E-Wallet / E-Wallet / Online Banking.
    1. Payment cannot be combined with other discount offers, those of which include Boost's 20% Cashback, Digi (DIGIJM5), Public Bank Credit Card (PBJOFF6), Aeon Credit Card (JMAEONCR12) and HSBC (HJJ2021).
    2. Vouchers paid through Boost are not entitled to the 20% cashback on Boost.
  8. Users may choose any other mode of payment made available to them on the JOCOM Mobile Application to make payments towards the vouchers.
  9. There shall be no charges levied by the Third Party Provider or JOCOM on the purchase of the Voucher other than as agreed with the User in the terms and conditions.
  10. Any vouchers purchased cannot be returned, refunded, replaced, exchanged, cancelled or transferred after a purchase unless due to system failure.
  11. Each voucher can only be used once. For example, upon purchase of an RM300 voucher, 35 000 points will be credited into the Member’s account once.
  12. All vouchers are valid till 31 March 2021. Vouchers not used within this time will be forfeited with no entitlement to refund or exchange.
  13. Upon purchase of JOCOM Vouchers, members will receive the following:
    1. Purchase of RM300 vouchers
      Member’s account will be credited with 35,000 points (Save RM50 = 5,000 points)
    2. Purchase of RM500 vouchers
      Member’s account will be credited with 60,000 points (Save RM100 = 10,000 points)
    3. Purchase of RM800 vouchers
      Member’s account will be credited with 100,000 points (Save RM200 = 20,000 points)
  14. Upon purchase of JOCOM x MCM Vouchers, Global Investment Club (GIC) members will receive the following:
    1. Purchase of RM300 vouchers
      Member’s account will be credited with 35,000 points + 2000 EXTRA points (MCM GIC Member ONLY) (Save RM70 = 7,000 points)
    2. Purchase of RM500 vouchers
      Member’s account will be credited with 60,000 points + 3000 EXTRA points (MCM GIC Member ONLY) (Save RM130 = 13,000 points)
    3. Purchase of RM800 vouchers
      Member’s account will be credited with 100,000 points + 5000 EXTRA points (MCM GIC Member ONLY) (Save RM250 = 25,000 points)
  15. Upon purchase of JOCOM Voucher or JOCOM x MCM Voucher, every RM1 is equivalent to 100 points (i.e. RM300 is equivalent to 30,000 points).
  16. Orders purchased through JPoints are unable to accumulate/earn JPoints on their order, whereas orders purchased through Debit/Credit/Boost/Touch N Go EWallet/RazerPay/Online Banking are able to accumulate/earn JPoints on their order.
  17. Any orders placed with JPoints cannot be returned, refunded, replaced, exchanged, or cancelled after a purchase unless a product is out of stock or due to system failure. (i.e. The JPoints will be refunded to the member’s account and there will strictly be no cash refunds upon these circumstances)
  18. In an event where a product is out of stock, members may choose to exchange to another product of same value or to refund the JPoints into the member’s account.
  19. JOCOM reserves the right to cancel transactions which are found to be suspicious or fraudulent.
  20. Redemption schedule [“Daily and Weekly Redemption Period’]:
    1. Week 1: 19 October 2020 – 25 October 2020; (5 daily product and 10 weekly product redemption selections)
    2. Week 2: 26 October 2020 – 1 November 2020; (5 daily product and 10 weekly product redemption selections)
    3. Week 3: 2 November 2020 – 8 November 2020; (5 daily product and 10 weekly product redemption selections)
    4. Week 4: 9 November 2020 – 15 November 2020 (5 daily product and 10 weekly product redemption selections)
    5. Week 5: 16 November 2020 – 22 November 2020; (5 daily product and 10 weekly product redemption selections)
    6. Week 6: 23 November 2020 – 29 November 2020; (5 daily product and 10 weekly product redemption selections)
    7. Week 7: 30 November 2020 – 6 December 2020; (5 daily product and 10 weekly product redemption selections)
    8. Week 8: 7 December 2020 – 13 December 2020; (5 daily product and 10 weekly product redemption selections)
    9. Week 9: 14 December 2020 – 20 December 2020; (5 daily product and 10 weekly product redemption selections)
    10. Week 10: 21 December 2020 – 27 December 2020; (5 daily product and 10 weekly product redemption selections)
    11. Week 11: 28 December 2020 – 3 January 2021; (5 daily product and 10 weekly product redemption selections)
    12. Week 12: 4 January 2021 – 10 January 2021; (5 daily product and 10 weekly product redemption selections)
    13. Week 13: 11 January 2021 – 17 January 2021; (5 daily product and 10 weekly product redemption selections)
    14. Week 14: 18 January 2021 – 24 January 2021; (5 daily product and 10 weekly product redemption selections)
    15. Week 15: 25 January 2021 – 31 January 2021; (5 daily product and 10 weekly product redemption selections)
  21. Redemption schedule [“Monthly Period’]:
    1. Month 1: 19 October 2020 – 31 October 2020; (10 monthly redemption selections)
    2. Month 2: 1 November 2020 – 30 November 2020; (10 monthly redemption selections)
    3. Month 3: 1 December 2020 – 31 December 2020; (10 monthly redemption selections)
    4. Month 4: 1 January 2021 – 31 January 2021; (10 monthly redemption selections)
  22. No orders placed with this voucher or JPoints can be shipped or delivered outside of the Klang Valley area unless dictated by JOCOM (Only selected items may be delivered within Peninsular Malaysia as per listed in the mobile application).
  23. The time-scales for delivery will vary depending on the availability of the items ordered, and your location.
  24. JOCOM reserves the right to amend the Terms & Conditions including discontinuing any promotions that are running without advance notice.

  25. Contest Period & Entry Criteria

  26. The Contest is open to all JOCOM mobile application users and must be a permanent resident in Malaysia or a Malaysian citizen who has a valid identification document during the Contest Period [“Participants”].
  27. This Contest will commence from 01 October 2020 to 31 March 2021 at 11:59 PM (Malaysian Time) ["Contest Period"].
  28. Any entries received beyond the Contest Period will be rejected and deemed invalid.
  29. Individuals listed below are not eligible to participate in this Contest:
    1. Employees of the Organiser [including its associates, subsidiaries or related thereto] and their immediate family members [children, parents, siblings, including spouses]; and/or
    2. Representatives, employees and/or the advertising agencies or promotional agencies of the Organiser [including its associated and related companies], and their immediate family members [children, parents, siblings, spouses].
  30. A minimum purchase of RM300 voucher in the JOCOM mobile application using Debit/Credit Card, Touch N Go, Online Banking/E-Wallet as the payment method, within the stipulated Contest Period will be eligible to participate and be considered as a valid entry in this Contest [“Proof of Purchase”].
  31. All payment must be made using Debit/Credit Card, Touch N Go, Online Banking/E-Wallet (via contactless transaction) to be considered as an eligible entry (refer to any of the How to Participate methods stated in Clause 13).

  32. How to Participate

  33. Each entry must be accompanied by a Proof of Purchase made during the Contest Period on the JOCOM mobile application that must be submitted in any of the following ways:

  34. JOCOM Voucher
    1. How to Participate (1): via JOCOM mobile application Each valid and complete entry must contain the following information:
      1. Download JOCOM mobile application;
      2. Register an account with JOCOM;
      3. Purchase a minimum of RM300 voucher in the JOCOM mobile application;
      4. Make any purchase on JOCOM mobile application using JPoints;
      5. [NOTE] Top spenders will have increased chances of winning.

    2. How to Participate (2): via Boost/Fave platform (downloadable via Play Store for Android/App Store for iOS)
      1. Download Boost/Fave mobile application (or via Fave website);
      2. Register for an account with Boost/Fave;
      3. Purchase the JOCOM voucher (minimum of RM300) on the respective platforms;
      4. Receive Voucher Code from Boost/Fave;
      5. Redeem Voucher Code on JOCOM mobile application or on JOCOM website.
      6. Make any purchase on JOCOM mobile application using JPoints;
      7. [NOTE] Top spenders will have increased chances of winning.

    JOCOM x MCM Voucher
    1. How to Participate (1): via JOCOM mobile application Each valid and complete entry must contain the following information:
      1. Download JOCOM mobile application;
      2. Register an account with JOCOM;
      3. Add a minimum of RM300 voucher into the JOCOM mobile application cart and apply voucher code at checkout; (Please refer to the MCM personnel(s) to retrieve your voucher code)
      4. Member’s account will be credited with the JPoints;
      5. Make any purchase on JOCOM mobile application using JPoints;
      6. [NOTE] Top spenders will have increased chances of winning.
  35. By submitting entries via JOCOM mobile application, the Participant is deemed to have read and agreed to the privacy notice set forth in this Terms and Conditions.
  36. Every purchase of JOCOM Voucher will automatically qualify the Member for the Contest.

  37. Winners’ Selection

  38. Winners will be selected based on the following:
    1. Grand Prize Winner(s) Selection: At the end of the Contest Period, eligible Participants will be shortlisted at random by an automated selection system based on the total number of valid entries/submissions during the entire Contest Period [“Selected Participant (GP)”].
  39. Each Participant is only eligible to win ONE (1) Grand Prize during the entire Contest Period.
  40. In the event that the Selected Participant(DW)/Selected Participant(GP) cannot be contacted, or fails to answer all the questions correctly or does not include the full entries, the Organiser reserves the right to draw the next random draw and declare the next Selected Participant(DW)/Selected Participant(GP) that is eligible as the next winner.
  41. All decisions made by the Organiser in relation to this Contest, including but not limited to, shortlisting, winner selection, Prizes and forfeiture of Prizes are final. Any correspondence or appeal will not be entertained. The selection of the winner is subject to the eligibility requirements and the criteria for participation specified at the Organiser's sole discretion.

  42. Prizes & Redemption

  43. The Prizes provided for this Contest are as follows:
    1. Grand Prize
      Hisense 65 inch 4k Android (WORTH RM 3,999) x1 unit
    2. 2nd Prize
      Nintendo Switch V2 with 1 Year Warranty (WORTH RM 2,599) x2 units
    3. 3rd Prize
      Sony Playstation 5 Black (WORTH RM 2,999) x3 units
  44. For Grand Prize winner: In the event that the Selected Participant (GP) cannot be contacted after THREE consecutive attempts for three consecutive days (weekdays, working hours, Mon – Fri) after the end of Contest Period, the Organiser reserves the rights to contact the next Selected Participant (GP) from the randomised draw and declare that Selected Participant (GP) as a winner by going through the similar process.
  45. Images of Prizes shown in any promotional materials, advertisements, publicities and other materials relating to this Contest are solely for illustrative purposes only and may not depict the actual Prizes.
  46. The participant is required to submit a valid identification document (Malaysian identification card or passport) during or before redeeming the Prizes for the Participant/winner’s verification purposes. Proof of Purchase which is unreadable/faded/damaged will be deemed invalid, ineligible and will be disqualified from this Contest.
  47. Prizes are subjected to the terms and conditions set by JOCOM or third-party prize supplier (if applicable). In the fullest extent permitted by law, the Organiser and its agents shall not be liable for any loss, damages arising from any delay, cancellation, delay or alteration to the particulars of the Prizes or any unforeseen circumstances beyond reasonable control faced by the Organiser and for any acts or omissions by any third party vendors and suppliers.
  48. The Organiser shall not be liable for any losses or damages which occur during the Prizes redemption process.
  49. Any other additional costs (i.e. travel expenses) involved to redeem or to collect the prize(s) shall be fully borne by the winner.
  50. Prizes must be registered under the winners’ name and it is not transferable. Prize(s) shall be claimed at JOCOM HQ (details will be provided to the Contest winners).
  51. The Organiser reserves the right to postpone the date and place for Prizes redemption that has been determined to a later date in the event of any unforeseen circumstances.
  52. The Organiser shall not be liable for any transportation costs in connection with the redemption and/or delivery of the Prizes. Any additional costs, duties, taxes and/or incidental expenses or charges imposed in respect of the Prizes are solely borne by the winner.
  53. The Prizes fulfilment will be subjected to the availability of these Prizes which will be notified to the winner from time to time.
  54. All decisions made by the Organiser in connection with the Contest including but not limited to the selection of winners and the Prizes are final, conclusive and binding. Any correspondences, inquiries, appeal or objection from the Participant shall not be entertained.
  55. The Selected Participant(DW)/Selected Participant(GP) will be contacted by the Organiser based on the contact information supplied during their submission process.
  56. Winner must claim their Prizes on the specific date provided by the Organiser after being notified by the Organiser (via WhatsApp or any other communication channels). In the event the winner fails to claim their Prizes or nominate a representative within the stipulated time, the Organiser reserves the right to forfeit the Prizes and award the Prizes to another winner. Winner must present a valid identification document to redeem/receive their Prizes. All Prizes for the Contest will be given after the end of Contest Period.
  57. Winners that require a representative to claim their Prizes on their behalf must ensure that their representative provide a letter of authorization issued by the winner together with a copy of the winner and the representative’s valid identification documents.
  58. Prizes cannot be exchanged for cash.
  59. The Organiser reserves the right to substitute the advertised Prizes for the same value without prior notice at its sole and absolute discretion. The Organiser, its agencies, its affiliates, sponsors and representatives shall not be liable for any damaged Prizes or misuse of any Prizes, or claims, liabilities, losses or damages arising out of or in connection with this Contest.

  60. Rights of the Organiser

  61. By participating in this Contest, the Participant give their consent to the Organiser to publish and use their names, and images submitted by the Participant/winner for advertising, marketing, publicity and/or any other purpose, without any prior notice nor compensation to the Participant/winner. Winner shall not be entitled to claim ownership or other forms of compensation on the materials.
  62. If for any reason this Contest is unable to proceed as planned for (and not limited) reasons such as computer virus, hacking, unauthorized intervention, fraud, technical failure, any acts of government not limited to movement control order or any other reason beyond the Organiser control, the Organiser reserves the right, in its sole discretion, to revoke, terminate, modify, or suspend this Contest.
  63. The Organiser at its sole discretion may remove and/or disqualify any Participant and/or entries if found or suspected of cheating/hacking/tampering/manipulating with the Contest submission process, the operation of this Contest or in violation of any Terms and Conditions of the Contest.
  64. The Organiser reserves the right to amend the Contest’s Terms and Conditions at any time at its sole and absolute discretion without prior notice. If any amendments to this Contest’s Terms and Conditions are unacceptable to the Participant, they are deemed to withdraw from participating to this Contest.
  65. In addition to these Terms and Conditions, any other order or rules of the Contest as stated at jocom.my or otherwise, shall also bind all Participant(s) and their participation in this Contest.
  66. In the event of any inconsistency between these Terms and Conditions and any terms contained in any promotional materials for this Contest, the terms contained at jocom.my shall prevail.
  67. By participating in the Contest, the Participant give their consents to the Organiser or any third party appointed by the Organiser to process the Participant's personal data for the purposes of this Contest.
  68. The Organiser, its affiliates, its agents or representatives shall not be liable for any costs/charges/fees/ expenses incurred by the Participant in connection with this Contest. Unless stated otherwise, all transportation cost, internet charges, personal costs and/or any other costs, fees and/or any kind of expenses incurred by the Participant in connection with this Contest (whether for the purpose of joining, participating in or receiving any benefit or Prizes from the Contest) are at the sole responsibility of the Participant/winner.
  69. The Organiser, its affiliates or authorized third parties shall accept no liability for entries lost, damaged, delayed, or due to computer, internet or any technical error.

  70. Liability and Responsibility

  71. Participant and winner shall assume full liability and responsibility in any case will be fully liable and responsible for any liability, unexpected event, injury, damage, claim or accident (including death) caused by their participation in this Contest and/or redemption and/or use of the Prizes and agree to release the Organiser and its agencies from any claim whatsoever for any injury, accident, loss of life nor loss of economy and others.
  72. To the fullest extent permitted by law, in no event the Organiser or any of its officer, employee, representative and/or agent (including, any third party agencies that deals with the Organiser for the purposes of this Contest) be liable for any loss or damage (including loss of income, profits or goodwill or indirect damages, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise in connection with this Contest, although the Organiser has been advised of the possibility of such damages in advance, and all such damages are expressly excluded.
  73. By participating in this Contest, the Participant agrees to comply and agrees unconditionally to the terms & conditions of this Contest and all decisions made by the Organiser.

  74. Privacy Notice

  75. By participating in this Contest, the Participant give their consent to and authorize the Organiser to collect, store, use, process their names, masked Identification Numbers (IC) and other particulars [“Personal Data”] for the purpose of running the Contest, including but not limited to announcing and publishing Personal Data and/or photos of the Participant the Organiser’s website for advertising and publicity purposes.
  76. The Participant also give their consent to the respective sponsors (if applicable) to share and disclose their Personal Data to the Organiser for the purpose related to the Contest.
  77. By participating in this Contest, the Participant also gives consent and permission to the Organiser to share or collect their Personal Data including with third parties (if required) not limited to the Organiser's agents or any financial institution in Malaysia. All such third parties are contractually required, not using the Participant's Personal Data except in the manner set forth herein.
  78. Under the laws of Malaysia, the rights of Participant include:
    1. The rights to withdraw consent for the use of personal data at any time by contacting the Organiser at the contact details mentioned below by providing the Organiser with the Participant’s name and email address for removal of the said personal data;
    2. The rights to obtain a copy of the personal data which the Organiser hold; and
    3. The rights to correct inaccurate personal data.
  79. Participant may refer to the Organiser's website Terms and Conditions at jocom.my. To call the Organiser's helpline line during working hours, 9am-5pm, Mon - Fri at +603 2241 6637 for any info pertaining to data protection or legal rights.
  80. The Organiser will take reasonable precautions to keep Participant's personal data secure, and requires third party processors to do the same. However, the Organiser may disclose the Participant's personal data if required by law, search warrant, subpoena or court order.
  81. Any matter to the Personal Data relating to this Contest shall be governed by and dealt with in the Personal Data Protection Act 2010 and any relevant laws in Malaysia.